Now Celebrating 25 Years of Service Contract Administration
With Integrity, Innovation & Vision

For over 25 years, National Auto Care (now NAC) has been developing innovative, value-based aftermarket products and competitive service agreement programs for automotive, power sports, and recreational vehicles. We offer YOU unique access to a highly experienced and knowledgeable group who will provide the level of service and support YOU NEED to ensure unlimited success and profitability.

 

Strategically Located to Assure Success.
Headquartered in Columbus, Ohio – a state (and city) known for:
• Strong business environment
• World-class university system
• Uncompromising quality of life
• Educated, reliable, and abundant skilled workforce

 

Strength Through Work/Life Balance.
• Strong employee loyalty and retention
• Productive, focused and goal-oriented team

 

Dedicated to Top-Quality Customer Service.
• No matter who you interact with at NAC, you will always be treated fairly, spoken to honestly, and shown the respect and appreciation you deserve.

 

Committed to Top-Notch Customer & Claims Services – the Pulse of Our Business.
• We invest in our people, technology, phone systems and claims processing to ensure we run efficiently and effectively.
• We look for innovative ways to improve our processes, and provide the ultimate client/partner satisfaction.
• 80% of our claims examiners have been with NAC for over 5 years.
• Instant claims processing – claims paid daily by credit card to repair facilities.
• Bi-lingual examiners
• Full knowledge of coverage plans and processes.
• Calls answered in under 3 minutes.
• Claims Center open:  Mon. - Fri. 8am – 7pm;  Sat. 8am – 4pm

Focused On Technology Integration.
• We consistently invest, expand and create solutions.
• In-house technology department and servers.
• Industry-experienced developers, programmers and web specialists.
• Custom systems integration for seamless reporting.
• Customize our reports to suit your specific needs in the format you request.